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Manage Every Service Step for Any Product.
From User to Supplier.
Servvus connects users and providers for any product, with custom workflows, NFC scanning, repair tracking, multimedia chat, and integrations with your favorite tools.
Learn more
Schedule a Demo
A tablet screen displays a software interface with various menu options on the left, including Home, Servvus ID, and Vehicle templates. In the main view, tabs for Warranty Procedure and Chat are visible, along with a graph showing an upward trend.

Case Studies

A leading electric bike company transformed its customer support by using Servvus to build a tailored app that streamlined product management, warranty tracking, and service requests. With features like NFC tagging and automated maintenance reminders, they achieved higher customer satisfaction and more efficient operations.

Transforming After Sales Support for Electric Bikes + Learn More

Learn how a leading energy storage company used Servvus to create a customized platform for managing after-sales services, including product monitoring, warranty management, and maintenance.

Simplifying Service for Energy Storage Systems + Learn More

Works with your favorite tools

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Your current system

Why Choose Servvus?

Manage

Integrate

Streamline

the entire lifecycle of any product – be it electronics, appliances, or industrial equipment – with Servvus.

with tools you already use like Zendesk, HubSpot, and leading ERP systems for a unified experience.
communication, automate workflows, and provide your customers with a world-class support experience.

Product Lifecycle Management:

From purchase to disposal,

manage every aspect

of product support.

  • Track warranties and service history: Monitor product lifespans and service records to ensure timely maintenance and compliance.
  • Centralize customer communication: Consolidate all customer interactions into one system for seamless support.
  • Automate maintenance reminders: Automatically notify customers when service or maintenance is due.

Advanced Integrations:

Easily connect Servvus

with your existing 

business tools.

  • One-click integrations with Zendesk and HubSpot: Quickly sync customer data and workflows for more efficient service.
  • Sync with ERP systems for accurate reporting: Maintain data accuracy and streamline reporting with seamless ERP connections.
  • Custom API for tailored integrations: Enable bespoke integrations to adapt Servvus to your specific needs.

Intelligent Automation:

Reduce manual tasks 

and improve 

response times.

  • Automate ticket routing: Automatically assign tickets to the right team members based on predefined rules.
  • Set triggers for common issues: Create automated workflows for recurring service problems to resolve issues faster.
  • Get real-time notifications: Keep teams informed with instant notifications on critical tasks or customer requests.

Data Analytics and Reporting:

Leverage data to drive 

better business 

decisions.

  • Custom dashboards for insights: View key metrics and insights at a glance with customizable dashboards.
  • Detailed reports on product performance: Generate in-depth reports to analyze product reliability and service history.
  • Predictive analytics to forecast needs: Anticipate future issues and optimize operations using data-driven predictions.

NFC/QR Tags:

Enhance the customer 

experience with NFC 

or QR tags.

  • Quick access to product details and support: Customers can scan to access product information, manuals, and service records.
  • Track product interactions: Monitor how and when products are used or serviced by tracking each interaction.
  • Easy to implement across product lines: NFC/QR can be added to various products without major modifications to your workflow.

Production and Serialization Management:

Take control of your 

production with 

automated serialization.

  • Automated serial number assignment: Automatically generate and assign unique serial numbers to products.
  • Track production stages: Monitor each stage of production with real-time updates and data.
  • Manage SKU and stock levels: Keep track of inventory and easily update stock levels based on production data.

Spare Part Partner Portal:

Simple ordering

and tracking of

spare parts for partners.

  • Browse Components: Select parts from a catalog.
  • Submit Requests: Add quantities and details for orders.
  • Track Orders: Manage and view order history.
  • Simple Communication: Stay updated on availability and status.

Your Brand,
Your App.

Offer your customers a mobile app experience that’s fully customizable to your brand. Allow users to manage products, access support, and receive updates-all under your own branding. Available as both a native app and a web app for quick deployment.

Ready to Revolutionize
Your Customer Service?
A digital interface displays two overlapping screens. The front screen titled "Users" shows a user management system with options to edit, delete, and add users. The background screen labeled "Vehicle name" shows a vehicle details form with fields for basic data and vehicle parts.